Customer Success Stories
Real Results from Real Customers
See how leading organizations transformed their call centers with measurable results, proven ROI, and exceptional customer outcomes.
4.2%
Monthly Churn Reduction
$45K+
Monthly Savings
85%
QA Time Reduction
Featured Success Stories
In-depth case studies showcasing transformational results across different industries
Featured
Telecommunications
360Broadband
Regional ISP - 20,000+ customers
Manual call scoring consuming 40+ hours weekly, inconsistent quality assessments, and missed churn prediction opportunities
85% reduction in QA time
efficiency
32% increase in customer satisfaction
satisfaction
4.2% monthly churn reduction
churn
$45,000+ Saved each month
revenue
Key Metrics
Calls Analyzed Monthly
30x increase
Before: ~500 (manual)
After: 15,000+ (automated)
QA Time per month
90%
Before: ~40 hours
After: 4 hours
Churn Prediction Accuracy
New capability
Before: N/A
After: 75%
"QueSee transformed how we understand our customers. The AI insights revealed patterns we never knew existed, and our churn reduction has exceeded all expectations."
Drew Beverage
COO
360Broadband
Featured
Telecommunications
ASI Network
Regional Provider - Honduras
Limited visibility into call quality, manual QA processes, and difficulty identifying customer satisfaction trends across their network operations
75% reduction in QA time
efficiency
100% call coverage vs 5% manual
visibility
Real-time performance tracking
insights
Improved customer experience metrics
satisfaction
Key Metrics
Call Analysis Coverage
20x increase
Before: 5% manual review
After: 100% automated
QA Process Time
75%
Before: 8 hours weekly
After: 2 hours weekly
Performance Insights
Instant
Before: Monthly reports
After: Real-time dashboard
"QueSee has given us unprecedented visibility into our call quality. The automated insights help us maintain consistent service standards across our network."
Michael Senn
CEO
ASI Network
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