PricingSimple, Transparent Pricing.
Simple, Transparent Pricing.
Solution that keeps your ARPU rising.
Our competitors won't even show you the price. We'll show you the ROI.
14-day Free TrialARPU ProtectionAdvanced CX IntelligenceNo Lock-In
MonthlyAnnualSave 20%
Essential
$70/agent/mo
billed annually
- 100% call coverage
- Automated scoring & insights
- Churn prediction (basic)
- Same-day coaching insights
- Standard reporting
- VoIP integration
- MFA
- SSO (Google & Microsoft)
- Enterprise-grade security
- Teams/Slack notifications
- Custom detection rules - configure in plain English
- Advanced security
- Custom API integrations
- Region-selectable data residency
Most Popular
Pro
$120/agent/mo
billed annually
Everything in Essential, plus:
- Advanced scoring & coaching insights
- 'Ask Q' plain-English analytics
- Custom detection - competitor mentions, compliance gaps, churn signals
- Advanced analytics & custom reports
- Custom feature development
- Dedicated success manager
Enterprise
Custom
contact for pricing
Everything in Pro, plus:
- Custom workflow automations
- Dedicated deployment options
- Dedicated encryption controls
- Custom DPA
- SLA guarantees
4.2%
Monthly Churn Reduction
$45K+
Monthly Savings
5/5
Customer Rating
“QueSee helped us raise our standards across the board. It's helped us reduce churn, and deliver a better, more reliable experience.”
Drew Beverage, COO — 360 Broadband
Feature Comparison
| Feature | Essential | ProPopular | Enterprise |
|---|---|---|---|
| Core Intelligence | |||
| 100% call coverage | |||
| Automated call scoring & insights | |||
| Churn prediction | Basic | Advanced | Advanced |
| Same-day coaching insights | |||
| Standard reporting | |||
| VoIP integration | |||
| Advanced Features | |||
| Advanced scoring & coaching | — | ||
| Teams/Slack notifications | |||
| 'Ask Q' plain-English analytics | — | ||
| Custom detection - competitor mentions, compliance gaps, churn signals | — | ||
| Custom detection rules - configure in plain English | |||
| Advanced analytics & custom reports | — | ||
| Security & Compliance | |||
| MFA | |||
| Enterprise-grade security | |||
| Standard audit logging | |||
| SSO (Google & Microsoft) | |||
| Advanced security | |||
| Dedicated encryption controls | — | — | |
| Region-selectable data residency | |||
| Custom DPA | — | — | |
| Enterprise | |||
| Custom workflow automations | — | ||
| Custom API integrations | |||
| Custom feature development | — | ||
| Dedicated success manager | — | ||
| Dedicated deployment options | — | — | |
| SLA guarantees | — | — | |
Calculate Your ROI
Your numbers
Adjust the inputs below to see your projected ROI.
15,000
2,000300,000
Standard for WISP/telecom in USA is ~30 months (2.5 years)
Scenario:
Projected Annual Savings
$109,040
gross savings before platform cost
ROI
657%
Year 1
Payback
1.6 mo
Savings Breakdown
Churn reduction (LTV impact)$105,840
QA efficiency gains$3,200
Less: platform cost (Pro)-$14,400
Net annual benefit$94,640
Beyond the positive ROI: You also get 100% call visibility in real-time, free your QA team to focus on coaching and process improvement instead of manual call reviews, and gain peace of mind knowing every customer interaction is monitored.
Total Cost of Ownership
See the full picture — not just the license fee.
| QueSee Pro10 agents/year | Hire QA Analysts2 analysts | Doing Nothing100K+ Subs ISP | |
|---|---|---|---|
| Annual Cost | $21,600 | $130,000+ | $0 |
| Implementation | $0 | Recruiting + onboarding | N/A |
| Training | $0 | Ongoing | N/A |
| Ongoing Support | Included | Management overhead | N/A |
| Total Year 1 | $21,600 | $130,000+ | $0 upfront, $312K/yr lost |
| Call Coverage | 100% | 3–5% | 0% |
| Consistency | Same criteria, every call | Varies by reviewer | None |
| Coaching Speed | Same-day | 2–4 week feedback loop | None |
| Churn Prediction | Yes | No | No |
| Scalability | Already included | Hire another person | N/A |
Frequently Asked Questions
We only have 5–10 people taking calls. Is QueSee worth it?
Absolutely. Our Essential plan at $70/agent/month means a 6-agent WISP pays ~$420/month. At that scale, saving even 2–3 subscribers per month covers the cost.
What if we have 100+ agents? Is there volume pricing?
Yes. Contact us for volume pricing at 150+ agents. We scale with you.
Is there a per-subscriber pricing option?
We’re evaluating per-subscriber pricing models. Contact us to discuss what works best for your scale.
How long until we see real results?
Most ISPs see actionable insights within the first week. Our 5-week ROI guarantee means measurable results by Week 5.
How do you handle data security?
Enterprise-grade security controls, AES-256 encryption, CPNI compliant. See our Security page for full details.
Does it work with any VoIP system?
Yes. Pre-built integrations for VoIP.ms, Sonar, Calix, and Atheral. Works with any SIP-based VoIP system.
Can we pay monthly instead of annually?
Yes. Monthly billing available at a slightly higher rate. Annual billing saves you up to 22%.
What happens after the 14-day trial ends?
You choose a plan and continue, or walk away. No auto-charge. No surprises.
Can we customize the scoring criteria to match our existing QA rubric?
Yes. On the Pro plan and above, you can customize scoring criteria, smart fields, and flags through natural language — no coding required.
What’s the upgrade path from Essential to Pro?
Instant upgrade. Your data, scores, and history carry over. No re-implementation needed.
How do you attribute churn reduction to QueSee vs. other initiatives?
We use controlled cohort analysis: comparing subscribers flagged by QueSee with similar subscribers not receiving proactive outreach. We track save rates before and after deployment. Full methodology shared during implementation.
See What 100% Visibility Looks Like on Your Calls
14-day free trial. No credit card. No sales call required.
Enterprise-grade security controls
5/5 on G2
5 Weeks to ROI
SSO Included